City of Wadena, Minnesota
Request for Proposals
Credit Card Processing Services
The City of Wadena seeks proposals from qualified firms to provide credit card processing services for the Liquor Store, Wellness Center, Golf Course, and Campground. The goal is to secure competitive pricing, reliable support, and high-quality transaction tracking to enhance operations and reduce costs.
Scope of Services
The selected vendor will:
1. Provide secure, PCI-compliant credit card processing for multiple locations.
2. Deliver reliable support for system maintenance and troubleshooting.
3. Ensure detailed reporting and transaction tracking.
4. Offer competitive, transparent pricing.
Proposal Requirements
Proposals must include:
• Company Overview: Experience with similar organizations.
• System Description: Key features for multi-location use.
• Compliance: Security protocols and PCI compliance.
• Support Plan: Availability and response times.
• Pricing: Comprehensive fee structure.
Evaluation Criteria
Proposals will be assessed based on:
• Support quality and availability.
• System reliability and security.
• Competitive pricing.
Timeline
• RFP Issued: November 21, 2024
• Proposal Deadline: December 6, 2024, by 4:30 PM
• Evaluation Period: December 7-10, 2024
• Vendor Selection: By January 14, 2025
Submission Instructions
Submit proposals by December 6, 2024, at 4:30 PM to:
Kim Schroeder, City Administrator
222 2nd St SE, Wadena, MN 56482
Or email: cityadmin@wadena.org
The City of Wadena reserves the right to reject any or all proposals and select the proposal that best meets its needs.
Dated: November 21, 2024
City Administrator
Kim Schroeder